Returns & Exchanges

At Alexander Peuchot, customer satisfaction is important to us.

For hygiene and safety reasons, all cosmetic sales are final. We do not accept returns or exchanges due to change of mind or shade preferences.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@alexanderpeuchot.com including your order number and photos of the issue.

We will review your request and provide an appropriate resolution.

This policy does not affect your rights under applicable law.